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CUSTOMER CARE

We are an entrepreneur family owned business online shopping store.

We promise to bring quality "áo dài" to each of our customer. 

We will reply to your email in the fastest possible way.

Yes, Tax is already included in the price.

Yes, Free shipping via United States Post Office with tracking number to addresses in the United States with no minimum purchase.

IMPORTANT: We try to provide accurate descriptions of our products; however, we do not guarantee that descriptions on our site are error-free. We reserve the right, at our discretion, to change or update information and to correct errors, inaccuracies at any time without prior notice.

Feel free to email us in advance for detail descriptions since we do not offer any refund and we do not accept any return product.

Our Moto: Customer First

Have any questions or concerns? 

We’re always ready to help!

Business phone: 1-847-660-4152

Email: aodaibaochauusa@gmail.com

Thanks for submitting!

RETURNS

We are sorry but due to the nature of our clothing line "áo dài", 

we do NOT accept any return.

Before order our product, please ensure

  1. your measurements are comfortably fit with designated lingerie underwear and

  2. with correct unit of measurement (centimeter).

  3. send us email for any question you have on our products

Thank you

FAQ

Do you provide International delivery?

We are sorry but we do NOT ship to international addresses.

What is your returns policy?

We are sorry but we do NOT accept return merchandise due to the nature of our products.

When do you ship product?

We will ship within 2-4 days. Necessary to clear the payment and within U.S. Post Office operating hours.

How do I track my order?

We will ship your order via United States Post Office. There will be a tracking number. We will provide tracking number to you so you can track your order.

 

How can I contact your couriers?

It will be United States Post Office

What are your delivery options?

All products will be ship via United States Post Office

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